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Better Buy Electronics - Return Policy
All of our products carry a full manufacturer's warranty and are refundable within 30 days of the original purchase date.
A 10% re-stocking fee will be charged for all returns!
When returning a product, credit is only given for that product and tax if applicable. Shipping charges are not refunded on returns.
A RM number is required for all returns! Credit will not be given for products returned without an RM number. Please contact us to recieve a RM number for a return. Note: Generating a RM number tyically takes about 5 to 10 business days so please be patient.
A 25% fee will be charged if you return an item without a RM number!
Return instructions are as follows:
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Once we email a RM number to you, write the RM number on the outside of the shipping box. Do not write the RM number on the manufacturer packaging!
All products must be returned in original manufacturer's box with all original parts, accessories and manuals.
Boxes must be packed to meet the shipping carrier packing specifications.
The shipper is responsible for all return shipments until they are received by Better Buy Electronics. We recommend return shipments be insured.
Exchange products will be shipped out no longer than 10 days after Better Buy Electronics receives the return. If an exchange is not acceptable, credit will be issued within 10 days after Better Buy Electronics receives the return.
RM numbers are valid for 30 days only!
Only products authorized for return may be returned. Credit or exchange will not be given for products not authorized for return!
Returns must be shipped to the following address:
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Better Buy Electronics
Attn: Return
16648 N. 94th Street
Scottsdale, AZ 85260
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